Terms and Conditions for Coaching

1. Introduction
By purchasing coaching services or accessing content provided by SophiaTheDigitalPro, you agree to the following terms and conditions. These terms govern your use of our website, booking system, and the digital marketing coaching services offered by SophiaTheDigitalPro.

2. Coaching Services
SophiaTheDigitalPro provides personalized digital marketing coaching services, including resume reviews, LinkedIn profile optimization, interview preparation, and digital marketing strategies. Sessions are available through live coaching calls or written feedback, as specified at the time of booking.

3. Booking and Payment
Bookings for coaching sessions are made through our website. Full payment is required to confirm your session. We accept payments through secure payment processors, such as Stripe and PayPal.

4. Cancellations and Rescheduling
If you need to cancel or reschedule a session, please provide at least 24 hours’ notice. Cancellations or rescheduling requests made within 24 hours will not be refunded.

5. Refund Policy
I do not offer refunds for coaching sessions, as all sales are final. If you are unsatisfied with your session, please contact me within 48 hours, and I will work with you to resolve any issues.

6. User Conduct
You agree to use our services for lawful purposes and in a manner that does not violate the rights of others. You agree not to misuse our services or interfere with the normal operation of our website or booking system.

7. Limitation of Liability
SophiaTheDigitalPro is not responsible for any damages, losses, or consequences arising from the use of my coaching services. While I strive to provide accurate and helpful advice, the results of applying my strategies or recommendations are not guaranteed.

8. Modifications
SophiaTheDigitalPro reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to our website.

9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact me at sophiathedigitalpro@gmail.com.

1. Information Collected
At SophiaTheDigitalPro, I collect the personal information you provide directly when booking coaching services or subscribing to our mailing list. The information we collect includes:

• Name
• Email Address
• Phone Number (if provided)
• Payment Information (processed through secure payment gateways)
• Any additional information provided during coaching sessions

2. How I Use Your Data
I use the personal information I collect for the following purposes:

• To process and confirm bookings
• To provide the coaching services you have requested
• To send you coaching-related updates, reminders, and promotional materials
• To improve our services based on feedback

I will never sell or rent your personal information to third parties. However, I may share data with trusted third-party service providers (e.g., payment processors like Stripe, email platforms like Systeme.io) to facilitate your booking and service delivery.

3. How I Protect Your Information
I take the security of your data seriously. I use encryption and secure servers to protect your personal information during transmission and storage. Although no system is entirely secure, I use commercially reasonable efforts to protect your information.

4. Cookies and Tracking
My website uses cookies and analytics tools to enhance your browsing experience and track site performance. By using the site, you consent to the use of cookies for these purposes.

5. Your Rights
You have the right to:

• Request access to the personal data we hold about you
• Request corrections or updates to your data
• Request that we delete your data (subject to legal or contractual obligations)
• Opt out of receiving marketing communications

To exercise your rights, please contact me at sophiathedigitalpro@gmail.com.

6. Legal Compliance
I comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for residents of the European Union and the California Consumer Privacy Act (CCPA) for California residents.

7. Contact Information
If you have any questions or concerns about your personal information or this Privacy Policy, please contact me at: Email: sophiathedigitalpro@gmail.com